Another Successfully Resolved Case of Total Goods Damage Due to a Road Incident

by | Oct 30, 2023

In the dynamic transport industry, incidents leading to total goods damage due to road accidents are not uncommon. These occurrences pose significant challenges for carriers and all parties involved, relying on seamless cargo delivery. However, with timely intervention, effective management, and expertise in transport law, successfully resolving such cases becomes possible.

Facts

Our client, a carrier, was tasked with transporting goods to Germany. During the transport, a road incident occurred due to a burst tire, resulting in the overturning of the composition, hitting the roadside barriers, and shifting into oncoming traffic. A severe incident, fortunately leaving the driver unharmed.

Challenges

Road incidents of this nature are highly dangerous, both for the driver and other road users. Timely arrival of the police at the accident site was crucial, leading to the drafting of a police report. This report was of significant importance in processing the claim by the insurers. Simultaneously, the composition with the scattered goods blocked the busy highway. It was imperative to promptly organize the clearing of the roadway and the removal of the composition and goods to the nearest parking lot by an assisting company. Another challenge emerged in the destruction of the damaged goods. As it was a food product, the goods had to be disposed of as quickly as possible, following certain standards, resulting in additional significant expenses.

Navigating the Process

We promptly informed the carrier’s insurer about the insurance event and requested immediate guidance. The insurer confirmed that engaging an surveyor in this case was unnecessary as the goods were entirely damaged – a total loss.

Quick Actions Lead to Results

Upon submitting all the necessary documents to the carrier’s insurer and maintaining active communication, the insurer provided a positive response, and the full value of the damaged goods was paid to the claimant. Moreover, the expenses incurred by the carrier in clearing the goods from the roadway and their destruction were fully reimbursed by the insurer.

Conclusions

The significant incident posed a challenge for both the carrier and the cargo owner. The carrier took responsibility, adhering to the standards and obligations outlined in the CMR Convention, which was crucial for the successful resolution of the case. It’s essential to note that thanks to rapid and effective communication and collaboration among all involved parties, the insurer completely satisfied the cargo owner’s claim, providing full compensation for the incurred losses. This successful outcome highlights the importance of a professional approach and the ability to act quickly and effectively when unexpected incidents occur during international cargo transport.

Our experts understand the importance of handling incidents and insurance claims. With our extensive experience and a team of transport and insurance law professionals, we are at your service to provide our expertise and commitment to resolving similar situations. Rest assured, with us, your interests and rights will be fully protected, and the process of settling insurance claims will be conducted efficiently and with special attention to details.

Overcoming unjustified claims: a recipe for a positive outcome

International transport is fraught with both opportunities and many challenges. Transport companies are increasingly faced with a growing number of cases and disputes.

Unraveling Delay Damages: Claims Trans` Victory Over Gross Negligence in Logistics

When a high-value shipment gets entangled in a web of deceit and delay, the situation may seem impossible to untangle. This was the predicament faced by a Bulgarian exporter of premium climbing walls when their logistics turned into a legal labyrinth. This case study explores how Claims Trans transformed what appeared to be an insurmountable challenge into a triumph of legal acumen and negotiation finesse.

Navigating Success in Marine Claims: A Comprehensive Guide by Claims Trans

Explore a compelling marine claim case as we navigate the intricate world of maritime disputes. Learn from our expert insights and gain valuable tips to tackle complex marine claims successfully.

Turn challenges on the road into successes: How Claims Trans wins with MTPL claims

Learn how Claims Trans successfully navigated the complexities of MTPL claims, securing a substantial reimbursement for our client. Our commitment to innovative solutions shines in this success story.”

Navigating the Unexpected: How Claims Trans Overcame a Challenging Cargo Incident

Road accidents happen, and no one is insured against being involved in one. Often in the transportation industry, drivers are faced with circumstances that are beyond their control, and the consequences for the goods being transported can be fatal. Some of the most...

A Trial by Fire: Claims Trans’ success in Resolving a Charred Cargo Case

In the world of international cargo transportation, challenges often arise when you least expect them. When unforeseen incidents occur, maintaining composure and taking swift, effective action are essential for a successful resolution. Join us on a journey through a recent case where Claims Trans faced the heat and emerged victorious in a complex charred cargo incident.

From Devastation to Resolution: The Swift Triumph of Claims Trans in a Burned Truck “Casco” Insurance Claim

In the realm of insurance claims, each story is unique, presenting its own set of challenges and opportunities. At Clams Trans, we embrace these stories, and today, we're excited to share an extraordinary tale of resilience and rapid resolution. Join us as we unfold...

Case Unveiled: Battling Withheld Deductions of Freight Invoices

In a riveting legal battle, Claims Trans emerged victorious by securing justice for a client facing unjustified withheld deducted freights. This milestone case sheds light on the critical role we play in advocating for our clients’ rights in the realm of logistics and transportation

Reclaim Your Profits: The Ultimate Solution for Recovering Unpaid Freights in the Transport Industry

Unpaid invoices are stifling cash flow and hindering the growth of transport businesses. Fortunately, unpaid freights are a familiar for for Clams Trans and in this article we share some key principles to follow.

Social Dumping: Protection, Prevention, and Best Practice for Carriers

A quick guide on prevention options and potential hazards for hauliers transporting goods to or from the UK