Today, we are delighted to share an insightful maritime claims case from our portfolio. This story not only highlights our ability to solve complex maritime challenges but also serves as a guide for anyone navigating the complex world of maritime claims.
Our customer ordered 1039 cases of rum from Panama to Bulgaria. However, upon delivery, a worrying discrepancy appeared. A routine inspection at the Bulgarian port revealed losses and signs of tampering with security and customs seals. An independent investigation confirmed these findings, providing a strong basis for our client to bring a maritime claim against the carrier.
Maritime claims are often complex and can be financially draining. Many businesses choose to bear losses rather than embark on this difficult journey. At Clams Trans, we firmly believe that pursuing a maritime claim is always an option, regardless of the chances of success.
Successful management of maritime claims depends on compliance with the Hague-Visby rules. These rules are similar to CMR claims, with one important exception. Claims for loss or damage to goods can only be made against the carrier if the loss or damage is not due to unforeseeable events such as fire, weather, natural disasters or war. war, beyond human control.
In this case, the cause of loss does not fall within these exceptional circumstances. Our customer registered a complaint about the missing goods: 19 barrels of rum. We support our position with bills of lading, reports, commercial invoices, packing lists and photographic evidence of the condition of the goods upon arrival in Bulgaria.
Spin and win 🎉
The carrier initially contested our claim, relying on industry jurisdiction. However, undeterred, we persisted and they eventually made us a settlement offer that was not adverse. Given their significant presence in the shipping sector, it would be difficult to file a complaint in court. Our client, after careful consideration, accepted the settlement offer, recognizing that the damages were less than actual damages but were a significant success, given the carrier’s global position. transfer.
In short 🌟
This case highlights the importance of perseverance in the complex world of maritime claims. Our client’s decision to challenge the carrier, bolstered by regulatory compliance and compelling arguments, produced a favorable outcome. This shows that the pursuit of justice, even in complicated situations, is worth it.
This victory shows that strong resolve and arguments can defeat formidable opponents in maritime claims, reinforcing our belief that the pursuit of justice is always a viable and rewarding option.